Contact SORC

0208 Adele H. Stamp Student Union
University of Maryland
College Park, MD 20742


301-314-7158
SORC@umd.edu

Internal Service Request (ISR)

An Internal Service Request (ISR) is the payment method used to pay most on-campus departments. Examples of where you would be paying via an ISR include (but are not limited to):
  • Room rental and AV equipment charges from Stamp Event Services, Nyumburu, RecWell or The Clarice
  • Flyer, poster and printing costs through Copy Services
  • UMD Police or Facilities Management services
  • On-campus food vendors such as Chik Fil A, S’barro’s, Taco Bell and Subway as well as Catering or Goodies-to-Go through Dining Services
  • DOTS Shuttle or Charter services

Due to the ease of transferring funds from one on-campus department to another, ISRs are a nearly instantaneous payment method. While the process can be completed on the same business day, avoid waiting until the last minute to submit the request to allow for any unanticipated issues.

While some university departments will allow groups to provide their KFS account number in lieu of an ISR, student groups are prohibited from doing so. All on-campus payments must be pre-approved by SORC through the ISR process.

Some departments will not accept an ISR and must be paid via different methods. These departments include (but are not limited to):

  • McDonalds
  • Moby Dick
  • Maryland Food Cooperative
  • Panda Express
  • Motor Pool
  • Riggs Alumni Center.

Remember to ALWAYS check with the department/office that you are paying prior to submitting an ISR request to ensure that they accept this as a payment method.

ISR Guidelines

  • ISR requests should be submitted at least one (1) business day in advance
  • Fill out and submit the Internal Service Request form which can be found under the Forms tab in the SGA Financial Officers portal
  • You will need to provide the following information on the form:
    • Your phone number
    • Your email address
    • Name of the department/office that you are paying
    • Detailed description of the items/services that you are paying for
      • Be as detailed as possible. If using SGA funds, SORC staff must determine whether the funds are being used in accordance the SGA approved budget and line item.
  • Program Name and Line Item
    • Copy and paste this information directly from your group’s account ledger or summary
    • For more information on viewing your account information, see section on “Accessing Group Account Information” in this manual.
  • After submitting the form, you will receive a notification through OrgSync within one (1) business day.
    • If Approved, the submitter will receive an email instructing them to pick up a copy from SORC.
      • You MUST bring the ISR to the office/department that you are paying.
    • If Denied, the email will provide detailed instructions on the reason for the denial.
  • ISR’s can be picked up at the SORC counter during the operating hours for the Student Involvement Suite.
  • If an invoice or receipt is provided by the office or department that you are paying, provide a copy of the invoice/receipt to SORC.