Adele H. Stamp Student Union - Center for Campus Life

Ticket Office

Welcome to the Stamp Ticket Office, the primary location for event ticket sales for over 500 student organizations!  We are located on the Ground Floor next to the Hoff Theater and can be reached at 301-314-TKTS (8587). Also, come to the Ticket Office to pay for all your event related costs, including audio visual equipment, room rental, and other miscellaneous charges. Our friendly and helpful staff will be happy to assist you.

 

Hours of Operation – Monday through Friday 12pm-10pm*

We are located on the Ground Floor next to the Hoff Theater. 

Contact Us at 301.314.TKTS (8587)

https://umdtickets.universitytickets.com/

 

If you want to sell or distribute tickets to any event that is occuring in the Stamp, you must use the Stamp Ticket Office services.  The use other ticketing services is strictly prohibited. If you are in need of our ticket services you can go to our Terp Link page and complete a form to tell us more about your event. The Guest Services Manager will follow up with you after your form is submitted.

 

You can purchase many of our event tickets, as well as make event deposits and payments online at https://umdtickets.universitytickets.com/‚Äč or in person at the Stamp Ticket Office.

 

The Ticket Office will close at 5:00pm on Wednesday, Decemmber 18, and will remain closed until 12:00 pm on Monday, January 27, 2020. While the Ticket Office is closed, in-person event payments will be accepted at the Information Desk, Monday - Friday 12:00pm - 5:00pm, on days when the Stamp is open.

Ticket Services Information

All events that occur in the Adele H. Stamp Student Union that need to have tickets, MUST use ticket services coordinated through the Stamp Ticket Office. This includes any event that charges an admission fee. Ticket Options for events include:

 

Ticket Office and/or Online - FREE Ticket Distributions

  • Customer Payment Accepted: NA
  • Ticket Service Set-up Fee: Yes
  • Credit Card Processing Fees: No
  • Possible Additional Fees
  • Staffing Fee: This fee includes one staff, equipment, and the technical support necessary to scan tickets onsite.  If additional staffing is needed, the fee for the additional staff is per hour and per employee
  • Scanner Rental Fee: A per ticket charge, when scanners are used. Required when tickets are available online.
  • Ticket Office Only: Tickets sales are only available during regular Ticket Office hours of operations

Ticket Office Only 

  • Customer Payment Accepted: Cash only
  • Ticket Service Set-up Fee: Yes
  • Credit Card Processing Fees: No
  • Possible Additional Fees
  • Staffing Fee: This fee includes one staff, equipment, and the technical support necessary to scan tickets onsite.  If additional staffing is needed, the fee for the additional staff is per hour and per employee
  • Scanner Rental Fee: A per ticket charge, when scanners are used. Required when tickets are available online.
  • Tickets sales are only available during regular Ticket Office hours of operations

 

Ticket Office Only 

  • Customer Payment Accepted: Cash and Credit Card
  • Ticket Service Set-up Fee: Yes
  • Credit Card Processing Fees: Yes
  • Possible Additional Fees
  • Staffing Fee:  This fee includes one staff, equipment, and the technical support necessary to scan tickets onsite.  If additional staffing is needed, the fee for the additional staff is per hour and per employee
  • Scanner Rental Fee: A per ticket charge when scanners are used. Required when tickets are available online.
  • Ticket sales are only available during regular Ticket Office hours of operations

 

Ticket Office and Online 

  • Customer Payment Accepted: Cash and Credit Card
  • Ticket Service Setup Fee: Yes
  • Credit Card Processing Fees: Yes
  • Possible Addiitonal Fees
  • Staffing Fee: This fee includes one staff, equipment, and the technical support necessary to scan tickets onsite.  If additional staffing is needed, the fee for the additional staff is per hour and per employee
  • Scanner Rental Fee: A per ticket charge when scanners are used. Required when tickets are available online.

 

The Ticket Services Set-up Fee is alwasy charged to the sponsoring organization.  Any additional fees, including credit card processing fees, can be passed along to the customer with higher ticket prices, or absorbed by the sponsoring organization.  If the additional fees are absorbed by the sponsoring organization, the fees will be taken from the proceeds from the event.

 

Event Payments

Forms of Payment

At the Ticket Office,  event deposits and payments can be accepted in the form of cash, check, or credit card.  Checks must be made payable to the University of Maryland. Student organizations are also able to submit ISR forms in person at the Ticket Office.   

 

Credit card payments are also acepted online at umdtickets.com.  It can take up to 2 business days for online payments to be processed.  If your payment due date is less than 48 hours away, you need to take a screen shot of your payment confirmation page and email that to your event coordinator to show proof of payment, or you risk having your event cancelled.

 

Event Deposits

Clients pay a non-refundable deposit in the amount of 25% of their room rental costs. The deposit is due  approximately 10 business days after the event has been submitted.  Failure to pay an event depossit  by its deadline could result in the cancellation of your event.  Student organizations and non-university clients make all their event payments in person at the Stamp Ticket Office or online.  

Deposit payments for university department events are processed using the campus' Kuali Financial System, and no additional action of required from the university department beyond providing your 7 digit KFS number when you submit your event in eCalendar.

 

Event Payments

Clients will be asked to make their final event payments approximately 7 days prior to their event. This payment will include all remaining charges for room rental, technology, ticket services, and other equipment. Failure to submit a final payments by its due date could result in the cancellation of your event.

Final payments for university department events are processed using the campus' Kuali Financial System, and no additional action of required from the university department beyond providing your 7 digit KFS number when you submit your event in eCalendar.

 

Once a depsoit or payment has been processed it is final. Refunds and re-billing are not permitted because the clients wants to change the method of payment.